Information on the processing of personal data

In compliance with the privacy legislation, we provide you with some information on the processing of personal data carried out, in the context of browsing the website www.robyandroby.eu (hereinafter the "Site"), by our Company, ROBY & ROBY snc di Mascia Raffaela, Mascia Carmela Lucia (hereinafter also just ROBY & ROBY), as owner of the Website and owner of such processing.

1. DATA CONTROLLER

Your personal data will be processed as data controller (hereinafter "Data Controller" or also "ROBY & ROBY") by:

ROBY & ROBY snc di Mascia Raffaela, Mascia Carmela Lucia with headquarters in Via Sant'Anna 1 - 10017 Montanaro TO;

You can contact the Data Controllers in writing at the address above. You can also contact the Data Protection Officer directly at the email address info@robyandroby.eu, or by writing to the following address: Data Protection Officer, at ROBY & ROBY snc di Mascia Raffaela, Mascia Carmela Lucia, Via Sant'Anna 1 - 10017 Montanaro TO.

2. PURPOSE OF THE PROCESSING

ROBY & ROBY will use the data collected through the Website exclusively for the following purposes:

a. Registration on the site

You can decide to register on the Website by creating a password-protected account with your personal data. By registering on the site, with your consent, ROBY & ROBY will process your data so that you can use some services such as, among other things, seeing the data of current orders and those processed or recently returned. By registering you can also manage the consents given for newsletter subscription and profiling.

b. Purposes related to the management of the contractual relationship

If you purchase products on our Website, you will be asked for some common personal data (name, surname, address, e-mail, payment method data), for the execution of the purchase order. ROBY & ROBY collects and processes your data for the complete execution of the purchase, including subsequent warranty procedures and technical and commercial administration services, as well as to prevent crimes and fraud. Your personal data is transmitted to third parties only to the extent permitted by law, including the purposes of executing the contact or invoicing. As part of the order processing, for example, the service providers we commission (for example: carrier, logistics company, banks) receive the data necessary to carry out the order and the assignment. The service providers we commission may use the data thus transmitted only for the purpose of fulfilling their task.

c. Purposes related to marketing and profiling activities

With your specific consent, the personal data released on the pages for subscribing to the newsletter service and for registering on the site will be used for the following purposes: collection, recording and processing of purchase data, economic and statistical analysis, sending of advertising/informative/promotional material, promotional operations and offers from ROBY & ROBY snc di Mascia Raffaela, Mascia Carmela Lucia.

d. Purposes related to the customer care service

In the event that you wish to request any information through the “contact us” section of the website, either in writing or by calling the telephone number indicated, you will be asked for some personal data for the management of the request, some of which (name, surname and e-mail address) are mandatory. Consent to the processing of this data will allow us to process your requests. No other use of the data will be made except for the management of the request forwarded.

3. LEGAL BASIS FOR PROCESSING

ROBY & ROBY will process your personal data on the following legal bases:

on the basis of your specific consent (e.g. in cases of marketing and profiling);

because it is necessary for contractual obligations (e.g. in the case of purchasing products on the e-Commerce channel);

because it is necessary to pursue a legitimate interest (e.g. for anti-fraud checks in the use of payment instruments).

4. METHODS OF USE

ROBY & ROBY aims to protect your personal data and bases their processing on the principles of correctness, lawfulness and transparency. We therefore inform you that your personal data will be processed, through the use of tools and procedures suitable for guaranteeing security and confidentiality, through IT and telematic tools as well as through paper media and archives. In the case of communication via telematic tools, ROBY & ROBY snc di Mascia Raffaela, Mascia Carmela Lucia transmits your personal data securely via encryption (e.g. TLS encoding, Transport Layer Security, or SSL, Secure Socket Layer).

5. STORAGE PERIODS

ROBY & ROBY will store your personal data for a period different periods of time, depending on the purposes for which they were collected:

in general, ROBY & ROBY will retain your personal data only for the time strictly necessary to manage the requested service or until required by virtue of our legal and contractual obligations worldwide;

if you have an account, we will retain your personal data as long as the account remains active and, in any case, no longer than two years from when your consent was issued or renewed;

if you have subscribed to the newsletter service, as well as in the case in which you have given consent to profiling, we will retain your data until you have communicated to us your intention to cancel your subscription to the service and, in any case, no longer than two years from when your consent was issued or renewed.

6. SHARING OF INFORMATION WITH OTHER PARTIES

For the purposes indicated in this information notice, your personal data may be communicated to any other companies controlled by the Data Controller or to third parties who work in collaboration with the Data Controller in providing services, duly appointed as data processors or persons in charge of processing.

Furthermore, for all the purposes indicated in the information notice, your data may also be communicated abroad, within or outside the European Union, in compliance with the rights and guarantees provided by current legislation and after verifying the adequacy of the level of protection guaranteed by the third country.

Finally, your data will be processed by internal resources of the Data Controller's offices, adequately trained, who operate as personnel authorized to process personal data.

7. RIGHTS OF THE INTERESTED PARTY

We inform you that you have the right to ask ROBY & ROBY to access your personal data and to rectify them if inaccurate, to delete them or limit their processing if the conditions are met, or to oppose their processing for legitimate interests pursued by our Company, as well as to obtain the portability of the data provided, only if subject to automated processing based on your consent or on the contract.

You also have the right to withdraw the consent given for the processing purposes that require it, without prejudice to the lawfulness of the processing carried out up to the moment of withdrawal.

We inform you that you can exercise your rights by contacting the Data Controller at the contact details indicated in point 1. We also remind you that you have the right to lodge a complaint with the Guarantor for the protection of personal data (www.garanteprivacy.it ).